No listed brand offers darning / minor repair in Sector 23 yet. Prices are set by each brand; express may cost extra.
Each brand fills its own price per piece. We never mark up or take commission — you pay the brand directly.
Tiers compare a brand's whole price card with the Gurugram average. Premium brands usually add damage cover, fabric-safe solvents or garment tagging — shown on each card.
Yes — a review needs a WhatsApp OTP plus an order booked here or a bill photo. Brands can reply, never delete.
Reviews are public, like Google reviews. A brand cannot delete a bad review, but it can reply and fix the problem. Price never affects rank.
You confirm your phone with an OTP. A review is accepted only from a number that booked through Launzo or uploads a bill from that brand.
Every 1 or 2 star review goes to the brand on WhatsApp. The brand has 48 hours to reply and resolve it.
An unanswered complaint pushes the brand down the list. Three unresolved complaints in a month remove the listing.
Be where customers choose their laundry. Founding offer: ₹999/month, locked for 12 months (₹4,999 after). No commission.